SynTrack Field Sales · Sell & Deliver
Book the order today. Deliver it tomorrow. Miss nothing.
SynTrack Field Sales runs pre-sales routes for FMCG and distribution companies in the UAE and GCC. Reps check in, check the shelf, and book orders in seconds — and the warehouse is already picking before they reach the next outlet.
Made to cover
More outlets covered. More orders per visit.
Route & journey plans
Who visits which outlet, on which day, in which order — planned, not improvised.
Outlet check-in
Geo-validated visits, so a "visit" means the rep actually stood in the store.
Order booking in seconds
Last order, last price and suggested quantities pre-loaded per outlet.
Credit check before booking
Balance, limit and overdue status on screen — rules block risky orders.
Promotions applied right
Buy X Get Y, discounts and offers applied by the system, not by memory.
Shelf & stock capture
Shelf availability and competitor presence captured at the outlet.
Straight to the warehouse
Booked orders drop into the picking queue instantly for next-day delivery.
Offline-first
No signal in the storeroom? Orders queue and sync when coverage returns.
Targets & strike rate
Visits planned vs made, orders per visit, value per route — per rep, live.
New outlet onboarding
Reps register new customers in the field with credit workflow for approval.
Returns & complaints
Return requests and issues logged at the outlet, routed to the right person.
Route analytics
Coverage, productivity and sales trends by route, rep, outlet and SKU.
The full list
Every capability, spelled out.
Planning
- Route plan per rep per day
- Visit sequencing
- Outlet master with segments
- Visit frequency rules
- Journey plan approval
- Holiday & leave handling
At the outlet
- Geo-validated check-in
- Order booking with history
- Suggested order quantities
- Shelf availability capture
- Promotion execution
- New outlet registration
Credit & pricing
- Live balance & overdue view
- Credit limit enforcement
- Customer-specific price lists
- Quantity-break pricing
- Special price requests
- Payment collection (optional)
Fulfilment link
- Orders straight to warehouse
- Route-wise delivery grouping
- Pick–pack–deliver next day
- Delivery status back to the rep
- Invoice with VAT at delivery
- Returns pickup scheduling
Management
- Live order & visit monitoring
- Strike rate & coverage KPIs
- Rep location timeline
- Target vs achievement
- Pre-sales vs van sales view
- Incentive-ready reports
Technology
- Android devices
- Offline-first with auto-sync
- One database with ERP & WMS
- Role-based access
- Arabic & English
- Scales to hundreds of reps
The workflow
A rep's day — and what happens behind it.
“Orders from the van app reach the warehouse the moment they're taken, picked and out the same day. Order-to-delivery time has dropped by a full day since we moved to SynTrack.”
Industries we serve
Wherever reps walk in with a tablet.
FMCG Brands & Distributors
Daily coverage of groceries and horeca.
Beverages
High-frequency routes where speed wins.
Dairy & Chilled
Order today, deliver tomorrow morning.
Personal Care
Suggested ordering lifts basket size.
Building Materials
Trade counters with credit-heavy sales.
Pharma OTC
Pharmacy routes, batch-aware fulfilment.
Two products, one platform
Pre-sales books today, delivers tomorrow. These are its neighbours.
Questions?
Field sales software — FAQs.
What is field sales (pre-sales) software?
Field sales software runs order-taking routes: a sales rep visits outlets, checks stock and shelf, books orders on a mobile app, and the warehouse delivers later — usually next day. SynTrack Field Sales is built for FMCG and distribution companies in the UAE and GCC, and feeds the same database as the warehouse and finance.
What is the difference between pre-sales and van sales?
In pre-sales, the rep books the order and delivery happens later from the warehouse. In van sales, the driver sells and delivers from truck stock on the spot. SynTrack runs both — many distributors mix them route by route.
Does the app work offline?
Yes. Reps keep booking orders with no signal; everything syncs automatically when the connection returns.
Can reps see customer balances before selling?
Yes. Outstanding balance, credit limit and overdue status show on the rep’s screen before the order is booked — and credit rules can block or flag orders automatically.
How do booked orders reach the warehouse?
Instantly. The moment an order is booked it appears in the warehouse queue for picking, packing and route-wise delivery — no calls, no retyping, no missed orders.
Ready to deliver better?
Put SynTrack in your reps' hands.
A 30-minute demo on your own routes: plan, visit, book, and watch the order land in the warehouse queue in real time.
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